Returns & Exchanges

At Mr. Pen, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange items within 30 days of delivery for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Download and print the prepaid shipping label provided through the portal and securely package your items in their original condition.

3

Ship the Package

Drop off your package at any authorized carrier location or schedule a pickup to send the items back to our warehouse.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing